Terms of Service
These Terms of Service (the "Terms") form a binding legal agreement governing your use of the Fact AI ("App", "Service", "we", "us") mobile application and the related web services at fact-ai.app. By downloading or using the App you accept these Terms. If you do not accept them, please do not use the Service.
1. Service Description
Fact AI is a mobile application that helps users evaluate claims contained in social-media content (videos, images, posts) with the help of AI-powered analysis tools. The Service offers features such as claim extraction, source listing, accuracy scoring, and "red-flag" tagging.
2. Accounts and Membership
- To fully use the Service you may need to create an account.
- You are responsible for ensuring that the information you provide is accurate and up to date.
- You are solely responsible for the security of your account (password, sessions). You are accountable for all activity taking place under your account.
- If you suspect unauthorised access to your account, please notify us immediately at support@fact-ai.app.
- The Service is not available to persons under the age of 13. If you are under 18 you may only use the Service with parental/guardian consent.
3. Acceptable Use
When using the Service you agree that you will NOT:
- Use the Service at scale through automated means (bots, scrapers, crawlers).
- Submit content that violates the terms of our service providers (Google, Anthropic, Supabase, etc.).
- Upload or paste content that is copyright-infringing, violates third-party rights, or is otherwise illegal.
- Submit content that is violent, hateful, discriminatory, harassing, or otherwise unlawful.
- Engage in spam, fraud, phishing, or malware distribution.
- Damage or compromise the security or infrastructure of the Service; attempt to gain unauthorised access or bypass rate limits.
- Impersonate another user or use misleading identity information.
- Reverse-engineer the App's source code or create derivative works (except to the extent permitted by law).
We reserve the right to suspend or terminate your account without prior notice if you violate these rules.
4. User Content
Social-media URLs you paste, comments you post, reports you submit, and any other content you provide while using the Service ("User Content") are your responsibility. All intellectual-property rights in your User Content remain yours.
In order to operate the Service, you grant us a limited, worldwide, non-exclusive, royalty-free licence to process, analyse, store, display, and share your User Content with our AI service providers solely for the purposes of these Terms. This licence ends when you delete your account (subject to legal retention obligations or to publicly-released aggregate statistics).
5. Limitations of AI
The Service uses large language models (LLMs) such as Google Gemini and Anthropic Claude. These models may:
- "Hallucinate" (produce claims that are not factual);
- Cite incorrect sources or misinterpret sources;
- Lack knowledge of events occurring after the cut-off of their training data;
- Produce biased outputs;
- Return different answers to the same query at different times.
Outputs do not constitute legal, medical, financial, or any other professional advice. You alone are responsible for any decision you take based on information from the App.
6. Subscriptions and Payments (Pro)
- Some features of the Service are available only with a paid "Pro" subscription. Current prices are shown inside the App.
- Pro subscriptions are purchased through the Apple App Store (iOS) and Google Play (Android). Payments are processed entirely by Apple or Google; we never have access to your payment information.
- Auto-renewal: Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. The renewal charge is applied to your Apple/Google account within 24 hours of the period end.
- Cancellation: You can cancel your subscription at any time from your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current period; you retain Pro features until that date.
- Refunds: Refund requests are handled entirely by Apple/Google in accordance with their own policies. We do not have the technical ability to process refunds directly.
- Prices may change with prior notice to users. Price changes do not affect your active subscription; they apply only to subsequent renewals.
7. Third-Party Services
The Service relies on infrastructure provided by Google Gemini, Anthropic Claude, Supabase, Firebase, Sentry, RevenueCat, Apple, and Google. The terms of these third parties are published on their own websites and your use of the Service constitutes acceptance of those terms as well.
Source links displayed inside the App (news sites, academic papers, etc.) belong to third parties. We are not responsible for the content of those linked sites.
8. Availability and Changes to the Service
- We reserve the right to modify, suspend, or discontinue the Service or any feature at any time.
- We will try to give you reasonable advance notice of material changes via an in-app banner or notification.
- The Service may be unavailable from time to time due to planned maintenance or unforeseen technical reasons. We do not guarantee uninterrupted access.
9. Termination
We may suspend or terminate your account without prior notice in the following cases:
- If we determine that you have violated these Terms or related policies;
- If a legal or regulatory requirement so demands;
- If the security of your account or other users is at risk.
You may also delete your account at any time from within the App (Settings → Delete account).
10. Intellectual Property
All software, design, trademarks, logos, and content of Fact AI (other than User Content) are the intellectual property of Erasis Tech, which operates Fact AI. You may not copy, reproduce, derive, or use any part for commercial purposes without our prior written consent.
11. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law, we make no warranties (express or implied) regarding the Service. This includes, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and uninterrupted or error-free operation.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Fact AI shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including loss of profits, data, or goodwill) arising out of your use of, or inability to use, the Service. Our total aggregate liability is limited to the amount you paid us for the Service in the 12 months preceding the claim (or, for free users, USD 50).
13. Indemnity
You agree to indemnify Fact AI against any claims, damages, and costs arising from your breach of these Terms, infringement of third-party rights, or unlawful conduct.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Türkiye. The Istanbul (Çağlayan) courts and execution offices shall have jurisdiction over any dispute arising out of these Terms. Where you act as a consumer, you also retain the right to apply to the consumer arbitration board or consumer court of your place of residence.
15. Notices
We may send notices to you inside the App, via push notification, or to the email address registered to your account. Notices to us may be sent to support@fact-ai.app.
16. Changes to the Terms
We may update these Terms from time to time. For material changes we will display an in-app banner or notice. Continued use of the Service after such a change constitutes acceptance of the updated Terms.
17. Miscellaneous
- Severability: If any provision of these Terms is found to be invalid, the remaining provisions will remain in full effect.
- No waiver: Our failure to enforce a right does not constitute a waiver of that right.
- Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between the parties.
- Assignment: You may not assign this agreement without our prior written consent. We reserve the right to assign it.